Heartland Financial USA Positioned for Growth with Enhanced Loan Servicing Functionality from Fiserv

BROOKFIELD, Wis.–(BUSINESS WIRE)–

Fiserv,
Inc. (NASDAQ: FISV – News), a leading global provider of financial services
technology solutions, announced today that Heartland
Financial USA, Inc. (NASDAQ: HTLF – News) has chosen LoanServ™
– the online, real-time loan servicing solution from Fiserv – for its
mortgage servicing needs. With LoanServ, Heartland will be able to
optimize and automate most of its loan servicing operations and
processes while pursuing its lending growth strategy.

Heartland chose LoanServ when its volume increased and loan servicing
needs became more complex. By selecting LoanServ, the institution will
benefit from integration with Signature^® bank platform from
Fiserv along with access to enhanced servicing functionality. Built into
the rules-driven, highly automated LoanServ platform are specific
functionalities such as default management and loss mitigation that are
designed to streamline the management of assets and maximize loan
performance. Additionally, Heartland is taking advantage of the investor
rules functionality within LoanServ, which gives clients
the ability to manage investor activities without having to wait for
overnight data updates.

“Our aim is to inject the highest possible levels of efficiency and
regulatory compliance into our mortgage servicing processes, so we can
serve our clients better and increase profitability at the same time,”
said Douglas Hortsmann, president of Dubuque Bank and Trust, Heartland’s
flagship bank. “The LoanServ platform from Fiserv offers the best
combination of functionality and scalability, and allows us to pursue
additional portfolios with investors such as Fannie Mae, Freddie Mac and
Ginnie Mae.”

The deployment of LoanServ builds on the long-standing relationship
between the two companies. In 2011, Heartland renewed a debit processing
contract with Fiserv, and also recently signed up to use ReserveLink^®,
a deposit reclassification solution from Fiserv. Additional Fiserv
products used by Heartland include ACCEL/Exchange^® PIN debit
network, Prologue™ Accounts Payable, Prologue General Ledger and a
variety of solutions from the company’s Output Solutions line of
business.

“Fiserv is committed to developing and offering solutions that help our
clients better run their businesses and in turn, provide exceptional
service to their customers,” said Kevin Collins, president, Lending
Solutions, Fiserv. “With its real-time processing and built-in workflows
and default management capabilities, LoanServ is the type of solution
that servicers can rely on to be successful in today’s lending
environment. We are confident that the functionality of LoanServ will
enable Heartland to start realizing benefits almost immediately.”

LoanServ is available to help automate all loan servicing processes,
including integrated default management and collections, cashiering,
escrow and investor accounting for both closed-end and revolving loans.
With the LoanServ solution, data transactions are available online, in
real-time so lenders don’t have to contend with the limitations
associated with an end-of-day batch processing cycle. The rules-based
architecture of the platform lets lenders such as Heartland Financial
manage data in a way that is meaningful to their business.

Additional Resources:

• Heartland Financial USA, Inc. – http://www.htlf.com/
• LoanServ from Fiserv – http://bit.ly/rAP329

About Fiserv

Fiserv, Inc. (NASDAQ: FISV – News) is a leading global technology provider
serving the financial services industry. Fiserv is driving innovation in
payments, processing services, risk and compliance, customer and channel
management, and business insights and optimization. For six of the past
eight years, Fiserv ranked No. 1 on the FinTech 100, an annual
international listing of the top technology providers to the financial
services industry. For more information, visit www.fiserv.com.

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